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Implementation Specialist - Project Manager

Senior Product Manager

Job Id:	PHIFER prod mgr los
Description:	Senior Product Manager (LOS, Lending, Loan Origination System) will be responsible for analyzing the Company's product offerings in light of target market needs, and to present effective changes and additions to their products. This role also extends to generating new product ideas. " Actively sustain expertise in product market, current developments, and hot topics for the industry. " Mentor Product Managers and Product Analysts in developing an expertise of market. " Creatively foster relationships with 3rd party vendors, mentoring the Connector Program Coordinator in developing a proactive approach to seeking 3rd party opportunities. " Execute competitive analysis of the Company's products in the marketplace. " Research and identify the Company's top competitors and maintain a thorough understanding of their products' strategic advantages. " Responsible to uphold a fruitful relationship with 3rd parties and potential 3rd parties. " Perform feature comparison between competitors' products and firm's products; Define firm's product weaknesses. " Conduct market research to identify trends and problems, and define possible solutions for common industry problems. " Evaluate and recommend third party products and services that complement firm's products. " Represent firm and its products at trade shows and other industry forums to further advance knowledge of the company and its products in the market place. " Review incoming customer requests on a periodic basis; Manage customer expectations and requests. " Maintain product specific content in the firm's internet and intranet site. " Support the sales organization by developing presentations and demonstrations; Provide content in regards to product functionality and product direction. " Provide content for marketing material and sales data sheets. " Configure demo environment with each new release so that new features can be appropriately demonstrated. " Other duties may be assigned. Supervisory Responsibilities There are no supervisory responsibilities associated with this position. Competencies To perform the job successfully, an individual should demonstrate the following: " Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others " Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. " Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. " Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. " Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths and weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions. " Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities. " Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. " Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. " Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. " Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. " Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. Qualifications Education " Bachelor's degree from four-year college or university or equivalent experience is required. Experience " 10-15 years experience as a product manager with increasing responsibility is required. " Experience in the lending industry is required. " Banking and credit union experience is preferred. Communication Skills " Verbal / Nonverbal - Fluidly communicates with upper management and team members and capable of translating business and technical concepts for the given audience. Speaks clearly and persuasively in positive or negative situations; listens attentively and seeks clarification; Responds well to questions; Maintain professional nonverbal communication analogous to situation " Written - Writes clearly and informatively with a high level of sophistication; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret complex written information. " Presentation - Presents clearly and informatively, easily maintaining audience attention and responding to audience needs; Able to facilitate discussion, progress effectively, and manage audience as needed. Computer Skills " Become and remain proficient in all programs necessary to successfully perform the duties and responsibilities of this position. " Advanced experience in all MS Office tools is required. " Experience using Microsoft SharePoint is preferred.
Salary:	$100k+
Area:	Malvern, PA 19355
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DIRECTOR OF PRODUCT MANAGEMENT

Job Id:	PHIFER prod mgr
Description:	DIRECTOR OF PRODUCT MANAGEMENT to oversee the direction of existing and new product lines. Individual will assess market needs and monitor the competitive landscape. Person will work closely with the other groups to develop and apply the overall product vision and strategies. Other essential duties include: " Identify new product features and define strategies; define ROI for proposed initiatives. " Develop processes to advance the Company's products for positioning and to keep pace with the ever-evolving market place. " Monitor the development and implementation methods and procedures. " Identify target markets and help set sales/delivery strategies. " Define product roadmap; oversee and facilitate the product planning process. " Develop/monitor team budgets and forecasts. " Relationship management with customers and prospects to deliver product roadmaps, and communicate effectively the product strategies. REQUIREMENTS: Education " Bachelor's Degree from a four-year university required. " Additional education is desirable. Experience " 10+ years experience in software product management and project management. " Management experience is required. " Experience working in the financial industry is preferred.
Salary:	negotiable
Area:	Paoli, PA
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VP of Credit Union Sales

Job Id:	PHIFER vp sales
Description:	I. Summary The VP of Sales is responsible to produce incremental revenue for the Company through lead generation and management, appointment setting, consultative selling, and by closing new sales for company. In addition, this role will assist in growing new business by developing strong customer and partner relationships, and manage the success of the account executives in either the Canada or Malvern, PA based office. II. Essential Duties & Responsibilities " Oversee the development and progress of the Account Executives in reaching and exceeding sales goals. " Drive the development of regional and national sales strategies with the SVP of Business Development. " Work closely with the SVP of Business Development to improve and execute lead programs. " Coordinate prospecting goals and expectations with SVP of Business Development. " Manage business planning and related strategies for relevant markets. " Drive integrated lead development programs with partners; understand a partner's business needs as well as the needs of its prospects and clients. " Develop new business through extensive cold calling and exceptional telephone sales skills. " Identify target markets and help set sales/delivery strategy. " Responsible to qualify prospects, understand prospects' concerns, and manage sales process to closure. " Responsible for the successful management of the needs of the Company's customers in order to meet the objectives of overall business plans and strategies. " Coordinate pricing, terms, and conditions for customers and partners under guidance of the SVP of Business Development. " Manage sales demos and coordinate status meetings as needed. " Remain knowledgeable of market and industry trends, competitors, and leading customer strategies. " Use company's CRM system on a daily basis to report pipeline and prospecting activities. " Report regularly on sales progress and work with peers to overcome obstacles. " Develop and deliver sales presentations on behalf of the Company; Understand and clearly articulate value proposition. " Attend sponsored trade shows as necessary throughout the year. " Other duties may be assigned. III. Supervisory Responsibilities Oversees a team of Account Executives (1-3 individuals) and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems. IV. Competencies To perform the job successfully, an individual should demonstrate the following: " Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates. " Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. " Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments " Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. " Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. " Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. " Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. " Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. " Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. " Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. " Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. " Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions. V. Qualifications Education " A Bachelor's Degree from a four-year university or equivalent experience is required. Experience " 4-5 years of IT consulting and / or software sales is required. " Bank or Credit Union sales experience is strongly preferred. Communication Skills " Verbal / Nonverbal - Convey easily and quickly any message; Speaks clearly and persuasively in positive or negative situations; listens attentively and seeks clarification; Responds well to questions; Maintain professional nonverbal communication analogous to situation " Written - Writes clearly and informatively with a high level of sophistication; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret complex written information. " Presentation - Presents clearly and informatively, easily maintaining audience attention and responding to audience needs; Able to facilitate discussion, progress effectively, and manage audience as needed " Persuasion - Easily incorporate message into communication; Seek ways to strengthen persuasive intent; Anticipate and prepare for obstacles; Consider and address key motivations of the audience. Computer Skills " Become and remain proficient in all programs necessary to perform the everyday duties of this position. " A thorough understanding of Microsoft Office products is required.
Salary:	negotiable
Area:	Malvern, PA 19355
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Controller

Corporate Accountant

Product Analyst

Director Technology Services

Product Manager

Job Id:	PHIFER prod mgr
Description:	I. Summary The Product Manager will be responsible for understanding and analyzing Company, partner, and competitor products in order to recommend changes, assist in sales support, and maintain product documentation. II. Essential Duties & Responsibilities " Competitive Analysis 1. Research and identify the company's top competitors 2. Identify competitors' roadmaps and strategic plans 3. Define feature/function comparison of competitors products versus Company products 4. Define Company product weaknesses against competitors and counteractions " Industry Analysis 1. Research the market/industry to identify trends and problems, and define possible solutions for common industry problems in the form of Business, Product, and Project plans. 2. Define common pain points with customers and prospects, and define how technology/software may be utilized to create solutions 3. Identify product enhancements that can make our customers more efficient 4. Understand the market, emerging trends, and new developments with which our products may need to comply 5. Develop and maintain relationships with Company partners and service providers " Product Roadmap Definition 1. Review incoming customer requires on a periodic basis 2. Standardize request titles and descriptions, eliminate duplicity 3. Manage a centralized suggestion database for monthly review by the Product Management team 4. Create and maintain a product roadmap for each of the assigned connectors and solutions 5. Manage customer expectations and requests through direct customer communication " Sales/Marketing Support 1. Maintain product specific content in the Company internet and intranet site 2. Support the sales organization by developing presentations and demonstrations, provide content in regards to product functionality and product direction. 3. Provide content for marketing material and sales data sheets 4. Maintain demo environment with each product release to ensure that new features/enhancements are fully utilized. " Product Definition 1. Formalize product concepts into specification documentation, gathering and prioritizing product and customer requirements 2. Perform detailed product analysis and write functional design specifications. 3. Maintain and update product documentation with each release. " Track revenue, costs, and P&L for product lines. " Other duties may be assigned. III. Supervisory Responsibilities Supervisory responsibilities will include: " Management of Product Analyst resources " Annual and periodic reviews " Provide feedback and guidance for Product Analyst tasks IV. Competencies To perform the job successfully, an individual should demonstrate the following: " Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. " Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. " Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities. " Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. " Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others. " Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions. " Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. V. Qualifications Education " Bachelor's degree (B. A.) from four-year college or university or equivalent experience is required. Experience " 5+ years experience in a similar position is required. " Experience in the lending industry is required. " Banking and credit union experience is preferred. Communication Skills " Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. " Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Computer Skills Become and remain proficient in all programs necessary to successfully perform the duties and responsibilities of this position. " Advanced experience in all MS Office tools is required. Experience using Microsoft SharePoint is preferred.
Salary:	$80k-$115k (base + incentive)
Area:	Malvern, PA
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Product Development Manager

Job Id:	PHIFER prod dev mgr
Description:	Product Development Manager Exceptional opportunity for a dynamic individual for a new product development role with well-rooted and successful manufacturing company. We are expanding and require a talented engineer and communicator to work with our new and existing clients in developing their product needs. This is a new position that will allow the ideal candidate to lead and coordinate new product development from initial customer inquiry through delivery of finished parts as we begin to expand our existing customer services. As Product Development Manager, you will be the lead technical resource to oversee the manufacturing process and ensure operator efficiency, while acting as the primary liaison between Sales, Manufacturing, Engineering, and Customer Service. This position will also require maximum travel time of 15 percent, as you support our Sales Staff with your specialized level of expertise. The ideal candidate must be creative, open-minded and results oriented with a proven track record of success. The candidate must also possess strong interpersonal skills allowing the candidate to present to multiple organizational levels, including internal and external customers. Requirements: B.S. in Engineering or equivalent work experience of 5+ years Strong interpersonal skills with all levels of a manufacturing organization Able to read blueprints, understand CAD and CNC programming Able to travel up to 15% of work days
Salary:	Negotiable
Area:	Scranton, PA
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